Business to Business Services (B2B)

English

The general terms and conditions of the use of the selected products and/or services are as set out at https://www.dobiqueen.my/tnc/general  ("General Terms"), including the Privacy Policy as set out at https://www.dobiqueen.my/tnc/privacy-policy (“Privacy Policy); all of which form an integral part of full terms and conditions of the said products and/or services (collectively, the "Terms and Conditions"). The Terms and Conditions are also accessible via dobiQueen's website at https://www.dobiqueen.my. All terms and reference used herein shall be the same as the General Terms unless otherwise defined.

Business Prepaid Services

Registration requirement

You may apply for dobiQueen Business Prepaid Services by creating an account on https://business.dobiqueen.my & select listed packages to top-up. Upon successful registration & top-up, your prepaid account will be activated.

Top-Up

Upon top-up, you will be credited with a number of credits depending on the package that you have selected. The credit in the account will be valid for a year from the day of your top up.

Top-up Packages Details
BIZ 10,000 RM 10,000
11,300 Credits
1 year validity 
BIZ 6,000  RM 6,000
6,600 Credits
1 year validity  
BIZ 3,000  RM 3,000
3,240 Credits
1 year validity 
BIZ 1,500   RM 1,500
1,590 Credits
1 year validity
BIZ 800 RM 800
832 Credits
1 year validity 
BIZ 400  RM 400
408 credit
1 year validity

Termination

Request for termination of the prepaid account prior to the expiry of the credits will result in remaining credits to be forfeited.

Validity of Service

All top-up packages has a validity of 1-year from the day of package activation.

Extension of Validity

No extension will be given on the validity for the remaining credit in the account. Failing to use the credit within the validity of a year will result in the remaining credits to be forfeited after its expiry.

Continuity of Service

If you intend to continue using dobiQueen Business Prepaid Service upon the expiry of you previous prepaid package, you may select and pay for your desired top-up packages.

Upgrade of Service

For any request to upgrade your service prior to the expiry of services, you may contact customer-service@dobiqueen.my for assistance.

Limitation of Liability

Our maximum liability to you and prepaid users is limited to the price of the top-up packages.

Deemed Acceptance

You agree and acknowledge that the use of dobiQueen Business Prepaid Service signifies your acceptance of the Terms & Conditions.

Business Postpaid Services

Registration requirement

You may apply for dobiQueen’s Business Postpaid Service by creating an account on https://business.dobiqueen.my. Upon successful account creation, the person-in-charge will reach out to you to understand your service requirements. Once everything is verified and confirmed, a credit account will be created for your business based on the agreed terms and condition, including the credit terms.

Credit Term

Based on discussion between the person-in-charge and the customer.

Billing Frequency

Customers will be billed based on their monthly usage basis and will be billed accordingly based on the agreed credit terms.

Upfront Security Deposit

A total amount of 1-month security deposit will be required upon registration, given that monthly estimated usage exceed RM5,000. Security deposit will be refundable within 30-days upon discontinuation of service.

The 1-month security deposit will be calculated as per below:

Estimated number of bags by size x 30 days x price quoted for each bag = Amount of Security Deposit*

 

*The amount of security deposit is based on estimation. If the actual monthly transaction exceeds or is below the estimated level, dobiQueen has the right to make amendments to the total amount of security deposit.

Termination

Request for termination of service prior to the expiry of the services will result in credits to be forfeited. In the event of such, customer will be requested to clear all the outstanding credit bill for the month and the security deposit will be returned within 30 days. Reach out to customer-service@dobiqueen.my for assistance.

Validity of Service

There is no expiry to the account.

Upgrade of Credit Account

For any request to upgrade the service due to higher laundry loads for the upcoming months, you can contact customer-service@dobiqueen.my for a new quotation and upgrade of your credit account.

Limitation of Liability

Our maximum liability to you and postpaid users is limited to the monthly credit usage and the upfront security deposit.

Deemed Acceptance

You agree and acknowledge that the use of dobiQueen Business Postpaid Service signifies your acceptance of the Terms & Conditions.


Bahasa Malaysia

Terma dan Syarat Umum Penggunaan Produk dan/atau Perkhidmatan

Terma dan syarat umum penggunaan produk dan/atau perkhidmatan terpilih adalah seperti yang dinyatakan di https://www.dobiqueen.my/tnc/general (“Terma Umum”), termasuk Dasar Privasi yang dinyatakan di https://www.dobiqueen.my/tnc/privacy-policy (“Dasar Privasi); kesemuanya membentuk sebahagian daripada terma dan syarat penuh produk dan/atau perkhidmatan tersebut (secara kolektif, “Terma dan Syarat”). Terma dan Syarat juga boleh diakses melalui laman web dobiQueen di https://www.dobiqueen.my. Semua terma dan rujukan yang digunakan di sini adalah sama seperti Terma Umum kecuali jika dinyatakan sebaliknya.

Perkhidmatan Prabayar Perniagaan

Keperluan Pendaftaran

Anda boleh memohon Perkhidmatan Prabayar Perniagaan dobiQueen dengan membuat akaun di https://business.dobiqueen.my dan memilih pakej yang disenaraikan untuk tambah nilai. Setelah pendaftaran dan tambah nilai berjaya, akaun prabayar anda akan diaktifkan.

Tambah Nilai

Setelah tambah nilai, anda akan dikreditkan dengan sejumlah kredit bergantung pada pakej yang anda pilih. Kredit dalam akaun akan sah selama setahun dari hari tambah nilai anda.

Penamatan

Permintaan untuk penamatan akaun prabayar sebelum kredit tamat akan menyebabkan baki kredit dilucuthakkan.

Kesahihan Perkhidmatan

Semua pakej tambah nilai mempunyai tempoh sah selama 1 tahun dari hari pengaktifan pakej.

Pelanjutan Kesahihan

Tiada pelanjutan akan diberikan untuk kesahihan baki kredit dalam akaun. Gagal menggunakan kredit dalam tempoh sah setahun akan menyebabkan baki kredit dilucuthakkan selepas tamat tempoh.

Kelangsungan Perkhidmatan

Jika anda bercadang untuk terus menggunakan Perkhidmatan Prabayar Perniagaan dobiQueen selepas tamat tempoh pakej prabayar anda sebelumnya, anda boleh memilih dan membayar pakej tambah nilai yang dikehendaki.

Peningkatan Perkhidmatan

Untuk sebarang permintaan untuk meningkatkan perkhidmatan anda sebelum tamat tempoh perkhidmatan, anda boleh menghubungi customer-service@dobiqueen.my untuk bantuan.

Had Liabiliti

Liabiliti maksimum kami kepada anda dan pengguna prabayar adalah terhad kepada harga pakej tambah nilai.

Anggapan Penerimaan

Anda bersetuju dan mengakui bahawa penggunaan Perkhidmatan Prabayar Perniagaan dobiQueen menandakan penerimaan anda terhadap Terma & Syarat.

Perkhidmatan Pascabayar Perniagaan

Keperluan Pendaftaran

Anda boleh memohon Perkhidmatan Pascabayar Perniagaan dobiQueen dengan membuat akaun di https://business.dobiqueen.my. Setelah akaun berjaya dibuat, orang yang bertanggungjawab akan menghubungi anda untuk memahami keperluan perkhidmatan anda. Setelah semuanya disahkan, akaun kredit akan dibuat untuk perniagaan anda berdasarkan terma dan syarat yang dipersetujui, termasuk terma kredit.

Terma Kredit

Berdasarkan perbincangan antara orang yang bertanggungjawab dan pelanggan.

Kekerapan Pengebilan

Pelanggan akan dibilkan berdasarkan penggunaan bulanan mereka dan akan dibilkan mengikut terma kredit yang dipersetujui.

Deposit Keselamatan Pendahuluan

Jumlah keseluruhan deposit keselamatan 1 bulan akan diperlukan semasa pendaftaran, dengan syarat anggaran penggunaan bulanan melebihi RM5,000. Deposit keselamatan akan dikembalikan dalam masa 30 hari selepas pemberhentian perkhidmatan.

Pengiraan Deposit Keselamatan 1 Bulan adalah seperti berikut:

Anggaran jumlah beg mengikut saiz x 30 hari x harga yang dinyatakan untuk setiap beg = Jumlah Deposit Keselamatan

*Jumlah deposit keselamatan adalah berdasarkan anggaran. Jika transaksi bulanan sebenar melebihi atau di bawah tahap anggaran, dobiQueen berhak untuk membuat pindaan pada jumlah keseluruhan deposit keselamatan.

Penamatan

Permintaan untuk penamatan perkhidmatan sebelum tamat tempoh perkhidmatan akan menyebabkan kredit dilucuthakkan. Dalam kes sedemikian, pelanggan akan diminta untuk menyelesaikan semua bil kredit tertunggak untuk bulan tersebut dan deposit keselamatan akan dikembalikan dalam masa 30 hari. Hubungi customer-service@dobiqueen.my untuk bantuan.

Kesahihan Perkhidmatan

Tiada tamat tempoh untuk akaun.

Peningkatan Akaun Kredit

Untuk sebarang permintaan untuk meningkatkan perkhidmatan kerana beban dobi yang lebih tinggi untuk bulan-bulan akan datang, anda boleh menghubungi customer-service@dobiqueen.my untuk sebut harga baru dan peningkatan akaun kredit anda.

Had Liabiliti

Liabiliti maksimum kami kepada anda dan pengguna pascabayar adalah terhad kepada penggunaan kredit bulanan dan deposit keselamatan pendahuluan.

Anggapan Penerimaan

Anda bersetuju dan mengakui bahawa penggunaan Perkhidmatan Pascabayar Perniagaan dobiQueen menandakan penerimaan anda terhadap Terma & Syarat.

Have questions?
Drop us a message.

Laundry Pick Up & Delivery Service Malaysia

Looking for a laundry delivery service near you has become a whole lot easier now with dobiQueen’s door-to-door pick up and delivery service. With the current Covid19 pandemic, everyone wants to be safe. Yet, people still need to have clean laundry everyday, every time, everywhere. Cleaning your weekly clothing and beddings now become safer than ever when we pick up your laundry from your home and have it delivered right to your door steps. You just need to pick up the phone and dial the hotline. You won’t have to step out of your home. Just sit back, relax, and enjoy the comforts of your home.Laundry cleaning has never been as easy and convenient as with dobiQueen Malaysia. In 6 hours, you can have your laundry cleaned! Tell us where you are located and we will handle the rest. Door to door.Got back home late from work? Can’t do your laundry due to the rainy season? Got work to do? dobiQueen provides you with 24 hours laundry service near you, 365 days a year! So whether it is rainy, sunny outside or a hectic schedule, dobiQueen Malaysia is your ultimate place to do your laundry for any kind of fabric closest to your home or even your office.

Coin Laundry vs Laundromat vs Launderette, they are synonyms for Self Service Laundry aka Dobi Layan Diri.

Believe it or not, they are all the same thing! Check out what it means at Wikipedia! The difference is only the phrase itself and when you hear about your family and friends mentioning about a self service laundromat nearby, you can always recommend them dobiQueen 24 hours self service laundromat without reserve. Industrial grade laundry machines at affordable prices, at low prices and high quality, your laundry will be cleaner & fresher than ever before!Forget about buying a laundry machines at your local department store, forget about buying the countless hangers to dry your laundry outside, don’t ever worry that you forget about your drying laundry and say hello to dobiQueen laundry service near you in Malaysia.

Latest Self Service Laundry Cleaning / Dobi Layan Diri / Kedai Dobi Destination in Malaysia

Looking for the best washing machine that will clean your laundry most effective has become a lot easier with self service laundry services Malaysia outlets such as dobiQueen. The days where you need to head off to departmental stores to spend hours searching for the best washing machine to do your weekly laundry are long gone with dobiQueen. At dobiQueen, we make your laundry cleaning experience a more exciting one with fast and easy procedures, hence giving you an improved laundry cleaning experience. Trust us that when you start cleaning your laundry with us, we will be your favourite Malaysia self service laundry cleaning centre in the country! dobiQueen creates ideal opportunities for housewives, people with hectic schedules and students with the most efficient and cost effective way of cleaning their laundry with the latest technologies in industrial laundry machinery by ELECTROLUX Professional series. Browse for the nearest self service laundry near you to have your weekly laundry cleaned.

Best Washing Machine & Laundry Dryers at Your Service!

With ELECTROLUX washing machines and laundry dryers, your clothing not only can be cleaned at half the time compared to home washing machines, they are indefinitely better at cleaning your laundry as well. Industrial ELECTROLUX Professional washing machines features revolution speeds five times that of regular home washers, efficiently reduces electricity consumption by three folds and saves twice the amount of water than the best home laundry appliances you can get in the market. At dobiQueen, we help you clean your laundry with superior washing machines and dryers at affordable prices, gone are the days for dry cleaners to hit you with hefty costs and long waiting lines! Visit one of our kedai dobi layan diri today and prepare to bask in the all new self service laundry experience.
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