With an average turnaround time of 6 - 8 hours, you'll be sure we have your business covered.
Using only products from Dynamo and Downy to ensure the best results in our laundry service.
No mixing of laundry with others, this ensures top hygiene when we process your laundry.
We support a host of different business laundry needs
Companies, organizations or institutions with uniforms.
Hospitality service sectors including bedsheets, duvets, towels and more.
Health & wellness sectors' robes, apparels and towels.
Cleaning of bedsheets, baby clothes, momma's pajamas.
Towels, sweaty gym attires, staff uniforms.
The universe is big, so anything else that needs laundry!
Covering the bustling business hubs of Kuala Lumpur and Selangor with exceptional laundry service
Free trial service is given to new business customers only, this is to let you experience our service, and also for us to coordinate with you to ensure smooth operations in the future. Every business is entitled to only one free trial worth up to RM100.
You may use all the free credits (i.e. RM100) and the remaining balance can be paid via available online payments.
Follow the below steps to place your order:
Bag sizes are based on the maximum volume load of a washing machine (eg: 8kg, 16kg,32kg). You can use the below measurements as a reference to prepare your laundry bag. Or visit our bag size guide page for more details.
However, please take note we do not recommend compressing or rolling your laundry into your laundry bag as it may cause overflowing of laundry based on the maximum volume load of a washing machine, which in turn may require an extra charge from your end.
Please prepare your laundry bag, label it with your name, contact number & order number for our reference and pass it to our pickup partner once he/she arrives.
If your laundry is larger than the order placed (this is measured against the washing machine load volume) our team will contact you for the next step. We will then send you a picture of your laundry load placed in the machine as reference, and once you agree to upgrade your order to the size that fits the right machine, our team will then process your order. Kindly note that we will recommend you the right laundry load per machine to give you the best wash possible.
The pickup partner will send your laundry to the nearest, staffed dobiQueen store to be cleaned. Once it is cleaned, dobiQueen team will WhatsApp you to inform you on the delivery of the clean laundry back to you, you will then get a tracking link to track your laundry’s journey.
Our wash does help in removing normal or basic stains easily. However, as of now we have yet to provide heavy stain removal services for cases like:
We don’t recommend you sending in laundry that needs heavy treatment such as:
For now, we do not provide dry cleaning or ironing services but we will keep in mind to explore possibilities to offer such services in the future.
There are different types of pickup & delivery service that we provide:
Express Same Day Delivery
For pickup slot order before 12pm, you will get your laundry by 6pm same day, subjected to traffic situations. If you place your order after 12pm, you will get back your laundry within 24-hours from the time your order was placed.
Note: The above may not be applicable to large orders & the team will contact you directly to advise on a specific delivery time.
Express Same Day Delivery will be charged a flat price of RM16 for areas within dobiQueen’s coverage.
Standard 3 Working Days Delivery
You will get your laundry back within 3 working days.
Standard 3 Working Days Delivery will be charged a flat price of RM12 for areas within dobiQueen’s coverage.
Door to Door Service
There is an add-on option where you can opt for Door to Door Service where our pickup & delivery partner will arrive at your unit’s doorstep to collect / deliver your laundry.
There will be additional charges of total RM12 on top of the express delivery charges:
You will need to first log in to your dobiQueen Business account at business.dobiqueen.my and then add the desired bag sizes and quantities to your cart. Thereafter, you will be able to see a Credit section before checkout. Once you click the ‘Apply’ button, your total payable amount will be deducted from your prepaid credit.
Important: The credit section will not be reflected in the checkout section if you are not logged in to your dobiQueen Business account.
Sample below with credit section reflected:
You may apply the remaining credit and proceed with paying the remaining balance via the online payment of your choice.
You may apply the remaining credit and proceed with paying the remaining balance via available online payments.
The process to get the credit reflected in the account might varies between 15mins to 1 hour on working days. Kindly refresh your page and if the issue persists, please contact our team at +017-8896640.
Credit validity is one year from the purchase date.
Credit purchased from dobiQueen is final and non-refundable.