How To Use Self Service Laundry?

It is real easy at dobiQueen, as easy as A, B, C!


Step 1. Exchange your tokens

We have token exchangers at every outlet so simply prepare some notes before heading over and exchange as many as you like. Our exchangers accept RM1, RM5, RM10, and RM20 notes. A 14 kg wash and dry normally requires 11 tokens. Each token costs RM1. In other words, RM1, RM5, RM10, RM20 = 1 token, 5 tokens, 10 tokens, 20 tokens respectively.


Step 2. Load your laundry & Press the start button

Once you have selected a vacant washing machine or dryer, simply load your exchanged tokens into the coin slots, ensure that the laundry door is shut tight and hit the “Start” button to begin washing. The standard washer will complete its cycle in 25 minutes.

NOTE: When the washer starts, it is locked shut and no additional laundry can be added into the machine.


Step 3. Collect Your Wet Laundry & Load It Into the Dryer

Once your laundry is done. Collect your laundry and load it into the dryer. Insert the tokens, make sure the doors are shut tightly and hit the start button. The drying cycle takes approximately 25 minutes to complete.

NOTE: 5 minutes before the dryer completes its cycle, open the door to check the drying of the clothing. Remove the dried clothing and if necessary put in a few more tokens to continue drying those thick clothing (such as jeans & comforters) that may not have sufficiently dried.


Step 4. You’re Done!

If you are in a rush or need a relaxing break for food or shopping, we would be delighted to handle your washing, drying and folding for a little RM8 fees, hassle free for you.